KB20210521/01: Sage X3 Tip & Trick – How do you re-open order lines

If a purchase order or the lines on a purchase order have been erroneously closed and you want to re-open a specific one or all the them, you will make use of the “Close and re-open orders function”.  In the below example we will re-open closed Purchase Order lines.

Step 1 – Navigate to Purchasing> Orders> Close and re-open orders

1.1) Enter the relevant order number or order range.

1.2) Since the order is closed, select “Closed” under the “Orders to process” field.

Step 2 – Now click on [OK], the below window will open

2.1) Select [Cancel] for the relevant lines that must be re-opened.  That means you are cancelling the closure of these lines.

2.2) Click [Ok]

Step 3 – Now when you go back to the order, you will notice the lines are now open for receipting

For more information on Sage X3 please contact us on info@sysfinpro.com or by phone on +27 12 880 0258.